Return & Refund Policy

We want orders from Cardboard Corner Cartel (CCC) to arrive as described and in the condition expected. Because trading cards and collectibles can be unique, condition-sensitive, and subject to changing market values, return eligibility depends on the product type and reason for return.

Individual trading cards and graded cards

Individual trading cards, slabs, and other unique graded collectibles are final sale once shipped or picked up, except when the wrong item was provided, the item is materially not as described, or the item arrives damaged in transit.

Sealed products and accessories

Eligible unopened sealed products and unused accessories may be requested for return within 14 calendar days after delivery. Items must be returned in the same condition in which they were received, with original packaging, seals, labels, and included components intact. Opened trading card products, booster packs, boxes, bundles, tins, decks, or other products with broken factory seals are not eligible for return unless they were received damaged or materially not as described.

Damaged, incorrect, or materially not-as-described orders

Please contact CCC promptly after delivery if an order is damaged, incorrect, or materially not as described. Keep the product, packaging, shipping materials, and photographs showing the issue until the claim is resolved. We may request photographs or other reasonable documentation before authorizing a return or refund.

Return authorization

Do not send a return without first contacting CCC and receiving return instructions. Unauthorized returns may be delayed or refused. Proof of purchase or the Shopify order number may be required.

Return shipping

If the return results from a CCC fulfillment error, an incorrect item, or a verified shipping-damage issue, CCC will provide or reimburse reasonable return-shipping costs when a return is required. For other approved returns, the customer is responsible for return shipping unless otherwise agreed.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected, when return of the item is required. Original shipping charges are generally non-refundable unless the return results from our error or applicable law requires otherwise. Processing time after a refund is issued may vary by bank or payment provider.

Non-returnable items

Items that have been opened, altered, damaged after delivery, removed from protective holders or seals in a way that changes condition, or returned incomplete may be ineligible for a refund. Gift cards and other items that are non-returnable by law or by their nature are also excluded.

Consumer rights

This policy does not limit any rights or remedies available under applicable consumer-protection law.

Last updated: August 22, 2026.